What Type Of Backups Come With Your Account?
All of our Web Hosting accounts come with complimentary nightly backups.
They run once each night and we retain one day's worth of data.
All of the data backed up is stored in a secure third-party location and is available inside your Cpanel.
In order for us to keep our prices competitive, we can only offer 1 day's data retention complimentary.
For an additional fee of only $1 per month (if you sign up for 1 year or more) you can add 5GB of backup space and retain up to 30 days worth of data (read more below).
Backup Requirements
In order for us to offer affordable plans with free backups we have to draw the line in the sand somewhere and set limits on what we can and what we cannot backup.
We have set the following requirements for our complimentary backups to run:
- Accounts cannot have more than 100,000 Inodes
- Accounts cannot have more than 20GB disk usage
If your cPanel account falls into one of the above categories, it will not be included in our complimentary backup service.
Why We Have Backup Requirements
When the server conducts backups each night it runs a process called rsync where it copies over your file structure over to our backup servers.
Each day, it examines the files you've modified and only updates those, to keep the host server maintaining the highest level of performance.
For accounts that are very large, this can take a toll on the input/output (IO) of the solid state drives, causing stress on them that can create a degrade in performance.
We've found by using the above limits, we're able to always maintain the performance we're known for as well as the ability to offer these type of backups.
Please understand, we are trying to offer you the best service, and the performance of our cloud is very important to us as we don't want to offer a solution that is slow or one that is plagued with downtime.
How To Get More Than 1 Day's Retention
If you want to have more than 1-days backup retention (and I highly recommend it) we've partnered with a company called CodeGuard to streamline the process.
When you sign-up for your account, you can select how much backup space you'd like:
If you've already signed up for an account with us at WebsiteMKR, you can easily add these to your account inside your client Area. Click on your service package under "Active Product/Service"
Then select the Backup option of your choice under Addons and Extras.
Make Sure You Have Backups
Regardless of the route you choose, backups are VERY important. Whatever you are using at least consider to have at least some type of backup.
It's always very dis-heartening to see a customer get in trouble because they don't have adequate backups. We try to do everything mentioned above, but there is never an excuse not to have your own backups as well. You can never have too many!
